Lizbeth Diaz
HR Specialist · Austin, TX
Human Resources Specialist with 5+ years of effective communication and people management experience supporting staffs from 200+ to 16K+. Skilled in the full employee lifecycle, from recruiting and onboarding through performance management and compliance, with a bilingual edge in English and Spanish.
Core Skills
HRIS Platforms
Tools & Software
HR Functions
Languages
Projects
Masco Corporation
Publicly Traded / Global · 16,000+ EmployeesKey HR initiatives at a global enterprise scale.
- Updated, translated to Spanish, and added training for the knowledge base — ensuring it is current, comprehensive, and accessible for employees and HR leaders
- Created original KB articles, infographics, and videos in English & Spanish
- Spearheaded global solution for Workday account access; team had manually edited access for 10+ years — resolved with research and testing in under 30 days
- Appointed Remote Employee Engagement Committee Lead after proposing a remote ERG; compiled and presented a Remote Inclusion Guide, led monthly committee meetings and quarterly leadership check-ins to track adoption
Sage Hospitality Group
Medium Business / National Company · 200+ EmployeesBuilt foundational HR systems and drove employee engagement initiatives.
- Established: Performance tracking system and case management structure
- Optimized: Onboarding & offboarding, orientation, and HR best practices
- Designed: Monthly newsletter and Employee of the Month award program
My Spark Tutor LLC
Small Business / Individually Owned · <10 EmployeesBuilt HR operations from the ground up for a small business.
- Created: Standard Operating Procedures, onboarding process, orientation & training, and best practices
- Maintained: Data encryption for employee PII, compliance with DEI, EEOC, ADA, and other federal/state laws
Experience
Jul 2025 – Present
HR Specialist
Masco Corporation · Remote
- Provide exceptional employee support by responding to inquiries and managing cases via Workday and UKG, earning positive feedback from business units for speedy resolution
- Partnered with Benefits team to translate open enrollment communications from English to Spanish; active benefit elections increased by 19%
- Identified trends in employee inquiries to drive process improvements; restructured help articles resulting in 3x more employee access from previous year
Apr 2024 – Oct 2024
People and Culture Coordinator
Sage Hospitality · Austin, TX
- Managed full-scope onboarding and offboarding process with checklist and form improvements; time to fill increased by 50%
- Designed and implemented a performance tracking system for leadership, supporting smoother promotions and PIPs; achieved 35% adoption rate
- Led employee appreciation initiatives including monthly newsletter, recognition programs, and internal events; drove 7x increase in employee engagement
Aug 2020 – Mar 2024
HR Operator
My Spark Tutor · Remote
- Managed full recruiting lifecycle including screening, background checks, onboarding, and training; maintained 91% offer acceptance rate, 32-day average time to fill, and 100% retention
- Administered HR documents (I-9 Verification, contracts, policy manuals) ensuring accuracy, accessibility, and compliance; conducted monthly protocol audits
- Created and implemented SOPs/Best Practices Handbook aligned with legal requirements; conducted bi-annual performance reviews and professional development planning
- Leveraged HRIS for compensation and tax document administration; used QuickBooks for quarterly financial reviews, all found error-free
Education
Human Resources in Technology Certificate
CourseCareers
Master of Science in Mass Communication
Florida International University