Lizbeth Diaz
Human Resources Specialist · Austin, TX
HR Specialist with 5+ years of effective communication and people management experience supporting staffs from 200+ to 16K+. Skilled in the full employee lifecycle — from recruiting and onboarding through performance management and compliance — with a bilingual edge in English and Spanish.
Core Skills
HRIS Platforms
Tools & Software
HR Functions
Languages
Experience
Jul 2025 – Present
HR Specialist
Masco Corporation · Remote
- Provide exceptional employee support by responding to inquiries and managing cases via Workday and UKG, earning positive feedback from business units for speedy resolution
- Partnered with Benefits team to translate open-enrollment communications from English to Spanish; active benefit elections increased by 19%
- Identified trends in employee inquiries to drive process improvements; restructured help articles resulting in 3x more employee access year-over-year
Apr 2024 – Oct 2024
People and Culture Coordinator
Sage Hospitality · Austin, TX
- Managed full-scope onboarding and offboarding process with checklist and form improvements; time to fill increased by 50%
- Designed and implemented a performance-tracking system for leadership, supporting smoother promotions and PIPs; achieved 35% adoption rate
- Led employee appreciation initiatives including monthly newsletter, recognition programs, and internal events; drove 7x increase in employee engagement
Aug 2020 – Mar 2024
HR Operator
My Spark Tutor · Remote
- Managed full recruiting lifecycle including screening, background checks, onboarding, and training; maintained 91% offer acceptance rate, 32-day average time to fill, and 100% retention
- Administered HR documents (I-9 Verification, contracts, policy manuals) ensuring accuracy, accessibility, and compliance; conducted monthly protocol audits
- Created and implemented SOPs/Best Practices Handbook aligned with legal requirements; conducted bi-annual performance reviews and professional development planning
- Leveraged HRIS for compensation and tax document administration; used QuickBooks for quarterly financial reviews, all found error-free
Education
Human Resources in Technology Certificate
CourseCareers
Master of Science in Mass Communication
Florida International University · Miami, FL